Ampm1 Privacy Policy — Protection Commitment Your Data

Ampm1 is an online gaming and sports betting platform operating in Malaysia. We understand that privacy is more than a legal obligation — it is the foundation of trust between us and every member who uses this platform. This Privacy Policy has been carefully crafted to ensure you fully understand how your personal data is managed from start to finish.

In today's digital age, personal information is an invaluable asset. ampm1 is committed to ensuring that every detail you share with us is protected to the highest security standards, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not take this responsibility lightly.

This policy applies to all information collected through the ampm1.net website, our mobile app, customer support channels, and any other interactions you have with our platform. Please take the time to read this document carefully as it contains important information about your rights as a member.

Ampm1 collects your personal information through several different channels. Understanding the types of data collected will help you make more informed decisions about your privacy.

Information you provide directly:

• Full legal name as stated in your official identification document.
• Date of birth — for mandatory age verification purposes (18+).
• Active email address used for platform communications.
• Mobile number for two-factor authentication and notifications.
• Full current residential address.
• Bank account details and payment methods registered for deposits and withdrawals.
• Identity document (national ID or passport) collected during the KYC process.

Information collected automatically:

Every piece of information we collect has a clear and lawful purpose. ampm1 uses your data solely for the purposes stated in this Privacy Policy, and nothing beyond that. Below is a detailed breakdown of how your data is used:

• Account management: Creating and maintaining your member account, processing deposits and withdrawals, and ensuring the security of your account.
• Identity verification (KYC): Fulfilling legal obligations related to anti-money laundering (AML) and ensuring all members are verified individuals aged 18 and above.
• Personalise your experience: Personalising game recommendations, bonuses, and promotions based on your preferences and playing habits on the platform.
• Service communications: Sending transaction notifications, security updates, policy changes, and other important information related to your account.
• Customer support: Assisting in resolving complaints, answering enquiries, and providing the technical support you need.
• Platform security: Detecting and preventing fraudulent activity, money laundering, collusion, or system abuse that may affect other members.
• Continuous improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve platform performance, usability, and security.
• Legal compliance: Meeting the reporting, audit, and compliance requirements mandated by the relevant authorities in Malaysia.

Ampm1 will not use your data for third-party marketing purposes without your explicit consent. Any marketing communications from ampm1 relate solely to our own platform products and promotions, and you may opt out at any time.

Ampm1 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are certain situations where we may need to share your information with trusted parties:

• Payment service providers: Transaction information is shared with trusted payment processors to enable deposits and withdrawals to be processed securely and promptly.
• Game software providers: Minimal technical data is shared with third-party game providers integrated into the ampm1 platform solely for game operation purposes.
• Regulatory authority: ampm1 will disclose information to law enforcement agencies or relevant authorities when required by court order or applicable Malaysian law.
• Technical support services: Technical vendors supporting our platform operations are bound by strict confidentiality agreements and are only permitted to access the minimum data necessary.
• Fraud prevention: Information may be shared with industry bodies or fraud prevention agencies to protect the platform and members from illegal activity.

Your data security is ampm1's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against increasingly sophisticated cyber threats.

Key security measures we implement include:

• 256-bit SSL Encryption: All data transmitted between your device and ampm1 servers is encrypted using the latest Transport Layer Security (TLS) technology, ensuring no third party can intercept your communications.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account protection, reducing the risk of unauthorized access even if their password is compromised.
• 24/7 Monitoring: The ampm1 cybersecurity team monitors our systems around the clock to detect any unusual activity or intrusion attempts.
• Encrypted password storage: Your password is stored in hashed form using modern cryptographic algorithms — no one, including ampm1 staff, can view your actual password.
• Regular penetration testing: ampm1 conducts regular security testing by independent third-party security experts to identify and address any vulnerabilities before they can be exploited.
• Internal access controls: Access to member data among ampm1 staff is restricted on a need-to-know basis and is regularly audited.

Ampm1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the ampm1 platform and your gaming experience.

As an ampm1 member and an individual protected under Malaysian law, you have certain rights regarding your personal data. ampm1 fully respects and facilitates the exercise of these rights.

Ampm1 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law.

• Active account data: Retained for the duration that your account remains active and in use on the platform.
• Financial transaction data: Retained for a minimum of 7 years after the transaction occurs, in accordance with Malaysia's financial and tax legal requirements.
• Support communication logs: Retained for 3 years for reference, training, and dispute resolution purposes.
• Closed account data: Basic information is retained for 5 years after account closure for legal compliance purposes, then securely deleted or anonymised.
• Security logs: Retained for 12 months to assist investigations in the event of a security incident.

The ampm1 platform may contain links to third-party websites or services from time to time. Please note that this Privacy Policy applies only to ampm1.net and related ampm1 platforms.

Ampm1 is not responsible for the privacy practices or content of third-party websites accessed via links on our platform. We encourage you to read the privacy policy of each website you visit independently.

If you access third-party game provider services integrated within the ampm1 platform, those providers may also collect certain data relating to your gaming session under their own separate privacy policies.

Ampm1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate operational reasons.

When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the ampm1 platform homepage for at least 30 days.
• Sending email notifications to all active registered members regarding important changes.
• In cases of highly significant changes, we may request your consent again.

Continued use of the ampm1 platform after any policy changes take effect will be considered your acceptance of the updated terms. If you disagree with any changes, you have the right to close your account.

If you have any questions, concerns, or wish to submit a request regarding your data privacy, the ampm1 Privacy team is here to help. You can reach us through the following channels:

We aim to respond to all privacy-related enquiries within 5 working days. For more complex requests such as data deletion or data export, processing may take up to 30 days.